Introduced in 2023, Source Vietnam is the first cross-border B2B e-commerce platform in Vietnam. We connect millions of customers worldwide with leading manufacturers in Vietnam.,

Mission

As a product of Mediastep Software Vietnam, along with other supporting software products like GoSELL, GoF&B and GoB2B, our mission is to help sellers sell more, regardless of their occupation or location. We accomplish this mission by giving sellers the tools they need to better reach their global target markets and by making it easier for buyers to find suitable products and sellers in a timely manner. (One-Stop Source) - A centralized purchasing channel Source Vietnam offers hundreds of millions of products across more than 40 different categories, including consumer electronics, machinery, and textiles. Buyers can easily search for desired products on the platform, filtering by supplier, rating, or price.,

(One-Stop Source) - A centralized purchasing channel

Source Vietnam offers hundreds of millions of products across more than 40 different categories, including consumer electronics, machinery, and textiles. Buyers can easily search for desired products on the platform, filtering by supplier, rating, or price.

Available anytime, anywhere

Our platform operates non-stop, 24/7, 365 days a year, continuously improving its services to support sellers in finding better business opportunities. Whether searching for suppliers on mobile devices or electronic displays, Source Vietnam is the comprehensive platform to help sellers achieve their dreams of selling more.

I. Mediastep Software Vietnam operates the website SourceVietnam.com

Mediastep Software Vietnam (Limited Liability Company) with its address at Floor 12, Vietjet Plaza Tower, No. 60A Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam, registered under the number 0314449727, represented by Peng Minh-Teh.

II. Contact us

If you have any complaints regarding orders or services provided by Source Vietnam, please contact us via email: service@sourcevietnam.com

If you believe that any product or image on Source Vietnam violates intellectual property rights or conflicts with our product listing policy, please report it or file a complaint via email.

If you are a government agency outside the Socialist Republic of Vietnam seeking information related to our e-commerce platform users, you may refer to the "Information Request Guidelines" to receive instructions on how to make such requests, including the information we may need from you to process the request. For other inquiries, please contact us via email: service@sourcevietnam.com
For further assistance, you can reach our 24/7 customer service center.

We are SourceVietnam (as "we" and "us" within this document). We at SourceVietnam recognize the importance of privacy and confidentiality of personal information. SourceVietnam (the "Platform") is a B2B platform which connects and facilitates sales and purchases of products and/or services between suppliers (or "Sellers") and buyers (or "Buyers"). The Platform is for business to business transactions and not for individual or personal use. This Privacy Policy sets out the ways in which SourceVietnam collects, uses and disclose information in connection with its operation of the Platform including personal information about Platform visitors and representatives and employees of Buyers and Sellers ("you"). This Privacy Policy also applies to use of our Platform via a mobile device, either through mobile applications or mobile-optimized websites. For details of the personal information that we collect when you use or interact with other SourceVietnam services, please refer to the applicable Privacy Policy to those services.
If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided at section L."HOW TO CONTACT US" the bottom of this Privacy Policy. All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use for the Platform

A. COLLECTION OF INFORMATION

The personal information that we may collect about you broadly falls into the following categories:

Information you provide to us

• If you are a representative or employee of any Buyer or Seller or a sole trader Buyer or Seller:
• You will be asked to provide certain contact information that is necessary for the registering for a Platform account on behalf of a Buyer or Seller, including name, address, phone number, email address, job title and department;
• You will be asked to provide certain identity information, tax registration and/or related information about your business, such as your company name, business type and industry, corporate registration details and information about your business license;
• If you are a Seller we will also ask you to provide details about the goods and products that you intend to sell via the Platform and details about your sales/transactions on SourceVietnam;
• If you are a Buyer we will also ask you to provide details or preferences about the goods and products that you may be interested in buying via the Platform and any details or preferences relevant to your purchases;
• If you are successfully certified by SourceVietnam as a blogger or an influencer, in addition to the information mentioned above, we may also collect your live stream videos, your social media account names and profile photos, and posts or comments made by other users of the Platform;
• In connection with the facilitation of transactions, purchases and payments over the Platform, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform;
• We will process any information provided to us in connection with disputes or to support complaints in connection with the Platform or goods and/or services purchased via the Platform. Please note, Buyers and/or Sellers may submit complaints regarding the products and services on the Platform and/or disputes between the Buyers and Sellers to the Platform and under such circumstances, we will process data provided to us by Buyers and/or Sellers that is relevant to the disputes or complaints submitted. This may include health data of end-users (which may include minors as applicable) of products purchased on the Platform to the extent relevant to the disputes or complaints that are being reviewed by the Platform and to the extent that the individual(s) has provided their explicit consent to their data being shared with us for the purposes of handling the complaints and/or settling the disputes.
• Information you submit to the Platform for publication may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information, you submit to us for publication.
• In order to facilitate your use of the services available on the Platform (including on websites and/or mobile applications), we may request for access to, and you may provide us with, contents stored in your devices including but not limited to contacts in address book, photos, videos and/or other files. If you are using our communication tools on the Platform (particularly in case of voice communication), we may require access to your camera and/or microphone, and may conduct voice recordings.

Information that we collect automatically

• If you contact us (such as via our customer services department chat service, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity.
• We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.
• We will collect details of user activities, transactions and interactions on the Platform including information relating to the types and specifications of the products and services purchased, pricing and delivery information, dispute and complaint records, communications between users and any information disclosed in any discussion forum.
• From time to time, we may also collect information about the existing and prospective users, during or in connection with trade shows, industry events and/or other functions. Including representative contact names, addresses, phone numbers, fax numbers and email addresses.
• If you visit our Platform, we will automatically collect certain information from your device. In Vietnam, this information may be considered as personal information under applicable data protection laws. Specifically, this information may include IP addresses, device type, unique device identification numbers, browser type, geographic location, browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather statistical information about the Platform and visitors to the Platform including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors who come to our Platform, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Platform. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section E. “COOKIES” below.

Information that we receive from third parties

• If you are a representative or employee of any Buyer or Seller or a sole trader Buyer or Seller:
• You will be asked to provide certain contact information that is necessary for the registering for a Platform account on behalf of a Buyer or Seller, including name, address, phone number, email address, job title and department;
• You will be asked to provide certain identity information, tax registration and/or related information about your business, such as your company name, business type and industry, corporate registration details and information about your business license;
• If you are a Seller we will also ask you to provide details about the goods and products that you intend to sell via the Platform and details about your sales/transactions on SourceVietnam;
• If you are a Buyer we will also ask you to provide details or preferences about the goods and products that you may be interested in buying via the Platform and any details or preferences relevant to your purchases;
• If you are successfully certified by SourceVietnam as a blogger or an influencer, in addition to the information mentioned above, we may also collect your live stream videos, your social media account names and profile photos, and posts or comments made by other users of the Platform;
• In connection with the facilitation of transactions, purchases and payments over the Platform, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform;
• We will process any information provided to us in connection with disputes or to support complaints in connection with the Platform or goods and/or services purchased via the Platform. Please note, Buyers and/or Sellers may submit complaints regarding the products and services on the Platform and/or disputes between the Buyers and Sellers to the Platform and under such circumstances, we will process data provided to us by Buyers and/or Sellers that is relevant to the disputes or complaints submitted. This may include health data of end-users (which may include minors as applicable) of products purchased on the Platform to the extent relevant to the disputes or complaints that are being reviewed by the Platform and to the extent that the individual(s) has provided their explicit consent to their data being shared with us for the purposes of handling the complaints and/or settling the disputes.
• Information you submit to the Platform for publication may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information, you submit to us for publication.
• In order to facilitate your use of the services available on the Platform (including on websites and/or mobile applications), we may request for access to, and you may provide us with, contents stored in your devices including but not limited to contacts in address book, photos, videos and/or other files. If you are using our communication tools on the Platform (particularly in case of voice communication), we may require access to your camera and/or microphone, and may conduct voice recordings.

B. USE OF PERSONAL INFORMATION

• We collect and use your personal information for the following purposes:
• Verifying your identity and conducting security, KYC (know-your-customer) and anti-money laundering diligence and background checks in order to set up user accounts;
• Verifying your eligibility to register as a Platform user in accordance with our Terms of Use here;
• Setting up / administering user accounts, including providing log-in IDs and developing a Platform profile;
• Providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;
• Facilitating communication between Buyers and Sellers via the Platform, processing transactions and settlement between Buyers and Sellers made over the Platform, assessing fund withdrawal requests from Sellers;
• Providing logistics and warehousing services (including, without limitation, customs clearance declarations via the Platform);
• Facilitating customs clearance declarations / applications via the Platform;
• Assessing and monitoring account security and transaction risks of users of SourceVietnam, detecting and preventing fraud, money laundering and other security incidents;
• Sending and serving tailored marketing and advertising that we believe will be of interest to you based on the ways in which you use the Platform, your browsing records, and order history;
• Performing research or statistical analysis in order to improve the content and layout of the Platform, and to improve the product offerings and services on SourceVietnam, including, for example, using anonymized data for machine learning purposes;
• Identifying, developing and marketing and advertising products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section E. "COOKIES" below). Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes;
• If you are a Buyer, we will share details of the last viewed products on the Platform to enable Sellers, their respective affiliates and/or their third-party services provider to contact you with details of products and/or services that might interest you. You can opt not to share this information with Sellers via the Buyer Privacy Settings.
• When you use services that require access to contents stored in and/or functions on your devices (including but not limited to contacts in address book, photos, videos, microphone and/or camera), we use your photos, videos, contact information in your address book, and other personal information to respond to your requests, provide the requested services to you, and improve our services.
• We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

C. DISCLOSURE OR SHARING OF PERSONAL INFORMATION

• We may disclose (or provide access to) personal information to the following categories of recipients:
• Other Platform Users where necessary in connection with the facilitation of purchases and communications made between you and the other users.
• Third party business partners, service providers and/or affiliates of SourceVietnam engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners or service providers include.
• Marketing and advertising platforms, such as Google, Twitter, Facebook and Instagram, and providers of analytics services relating to users’ behavior, in order to tailor the content you see when visiting our Platform. These platforms may combine information they collect on our Platform with data on their platforms and data they collect from other websites or through other sources in order to conduct targeted advertising. The processing activities of these third party marketing platforms are governed by their own privacy policies, not this Privacy Policy.
• Payment service providers who collect and process personal information to assist with settling the payments for transactions or process withdrawal requests for Sellers. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy.
• Credit risk assessment providers to conduct risk assessment on Sellers to determine whether a Seller can be permitted to make a fund withdrawal.
• Logistics partners for providing delivery services for Buyers, including return and exchange of products, and warehousing services for Sellers.
• Custom agents for customs clearances purposes.
• Cloud computing service providers to provide cloud storage services.
• Customer service providers to provide after-sale services.
• Risk control service providers to assess the security of users’ accounts and transaction risks; and
• Third party rating / reviewing service providers to carry out reviews of our services with customers if you choose to participate in reviewing or rating SourceVietnam products and/or services.
• To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws.
• To an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.
• To any other person with your consent to the disclosure.
• We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.

D. RETENTION

• We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.
• When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

E. COOKIES

This section explains how we use cookies and similar technologies (we'll refer to them collectively as "cookies") to recognize you when you visit our Platform. It explains what these technologies are and why we use them, as well as your rights to control them.

F. MINORS

• The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. If a minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact us or delete that information.

G. SECURITY MEASURES

• We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold.
• For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
• No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

H. CHANGES TO THIS PRIVACY POLICY

• We may update this Privacy Policy oftenly in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

I. LEGAL BASIS FOR DATA PROCESSING

We process personal information for the purposes set out in this Privacy Policy, as described above. Our legal basis for processing personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect and process personal information about you only where it is:

• Necessary for providing the services pursuant to the agreement between you and Mediastep SourceVietnam and/or its affiliates (for example, to provide you with the services you request and to identify and authenticate you so you may use the Platform);
• Necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
• Where it is based on your consent.
• If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Platform and services, manage our relationship with you and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our Platform and our services, undertaking marketing, or for the purposes of ensuring the security of our Platform and services and detecting or preventing illegal activities such as fraud. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
• If we ask you to provide personal information to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time. We will advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). In some instances, you may be required to provide us with personal information for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our Platform.
• If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under section L. "HOW TO CONTACT US" below.

J. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

• In connection with our provision of the Platform and its connected services, we may transfer your personal information to countries outside of your home country. We take appropriate steps to ensure that recipients of your personal information are bound to duties of confidentiality and we implement appropriate measures to ensure your personal information will remain protected in accordance with this Privacy Policy, such as standard contractual clauses.
• In the event where you are a Buyer and have access to personal information belonging to users from China on the Platform, you shall comply with our user information privacy policy.

K. YOUR RIGHTS

As a user of the Platform, you have the following data protection rights, which you can exercise at any time by contacting us using the contact details provided under section L. "HOW TO CONTACT US" below:

• In the event where you are a Buyer and have access to personal information belonging to users from China on the Platform, you shall comply with our user information privacy policy.
• The right to access, correct, update or request deletion of your personal information.
• The right to object to processing of your personal information when it is based on our legitimate interests, and separately the right to object to direct marketing.
• The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.
• The right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under section L. "HOW TO CONTACT US" below.
• If we have collected and process your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
• We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
• If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected.

L. HOW TO CONTACT US

If you have any requests, questions or concerns about our use of your personal information and this Privacy Policy, please contact us at service@sourcevietnam.com

M. LANGUAGE

If there is any conflict between the Vietnamese version and another language version of this Privacy Policy, the Vietnamese version shall prevail.

Welcome to SourceVietnam! These Terms of Use describe the terms and conditions applicable to your access and use of the websites, mobile sites, mobile applications, and other portals owned, operated, branded or made available by SourceVietnam (defined below) from time to time which relates to the SourceVietnam e-commerce platform including but not limited to the web and mobile-optimized versions of the websites identified by the uniform resource locator - URL “SourceVietnam.com” and the mobile applications of the SourceVietnam e-commerce platform (the “Sites”). This document is a legally binding agreement between you as the user(s) of the Sites (referred to as “you”, “your” or “User”hereinafter) and the SourceVietnam contracting entity determined in accordance with clause 2.1 below (referred to as “we”, “our”or “SourceVietnam” hereinafter).

1. Application and Acceptance of the Terms

• 1.1. Your access to and use of the Sites and SourceVietnam’s services, software and products through the Sites, which shall include the platforms described in clause 7.1 of the Terms (such services, software and products collectively referred to as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy (defined in clause 3.3 below), the Product Listing Policy and any other rules and policies of the Sites that SourceVietnam may publish from time to time. This document and such other rules and policies of the Sites are collectively referred to below as the “Terms”. By accessing and use of the Sites and Services, you agree to accept and be bound by the Terms. Please do not access or use the Services or the Sites if you do not accept all of the Terms.
• 1.2. You may not access or use the Services or the Sites and may not accept the Terms if (a) you are not of legal age to form a binding contract with SourceVietnam, or (b) you are not permitted to receive any Services under the laws of Hong Kong or other countries/regions including the country/region in which you are resident or from which you access and use the Services and the Sites.
• 1.3. SourceVietnam may amend any Terms at any time by posting the relevant amended and restated Terms on the Sites. By continuing to access or use the Services or the Sites, you agree that the amended and restated Terms will apply to you.
• 1.4. If SourceVietnam has posted or provided a translation of the Vietnamese language version of the Terms, you agree that the translation is provided for convenience only and that the Vietnamese language version will govern your access to and use of the Services or the Sites.
• 1.5. You may be required to enter into separate agreement(s), whether online or offline, with SourceVietnam or our affiliate for any Service (or features within the Services) (each an “Additional Agreement”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service (or feature within the Service) concerned.
• 1.6. The Terms may not otherwise be modified except in writing by an authorized officer of SourceVietnam.

2. Provision of Services

• 2.1. If you are a registered member of any of SourceVietnam’s Sites, and you are from Vietnam’s territory, you are contracting with Mediastep Software Vietnam Co., Ltd.
  If you are a registered member of any of the Sites, and either (a) you are from a place outside Vietnam’s territory; or (b) you access and use SourceVietnam’s Sites from any of the Relevant Jurisdictions, you are contracting Mediastep Software Canada Co., Ltd. As some or part of the Services may be supported and provided by affiliates of SourceVietnam, SourceVietnam may delegate some of the Services to its affiliates.“Relevant Jurisdictions” shall mean the Russian Federation, Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Turkmenistan, Tajikistan and Uzbekistan.
• 2.2. You must register as a member of the Sites in order to access and use some Services. Further, SourceVietnam reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) to paying Users, or subject to other conditions that SourceVietnam may impose at our discretion.
• 2.3. Services (or any features within the Services) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Service or features and functions thereof will be available for Users. SourceVietnam may in our sole discretion limit, deny or create different levels of access to and use of any Services (or any features within the Services) with respect to different Users.
• 2.4. SourceVietnam may launch, change, upgrade, impose conditions to, suspend, or stop any Services (or any features within the Services) without prior notice except that in case of a fee-based Service, such changes will not substantially adversely affect the ability of such paying Users to enjoy that Service.
• 2.5. Some Services (or part thereof) may be provided by SourceVietnam’s affiliates on behalf of SourceVietnam.
• 2.6. Promotion Services provided by SourceVietnam pursuant to the terms hereunder shall include: 1) Top Ranking and Sponsored Listing; 2) services that benefit, promote, support, whether directly or indirectly, the business of User, the User’s brand, product, store, logo, trademark, service mark, User Content (as defined in clause 3.7 of the Terms) and/or derivative work using the User Content on software, applications, tools, browser extensions and/or platforms operated and/or controlled by SourceVietnam (“SourceVietnam Channels”) and/or on software, applications, channels, platforms, websites and/or any other forms of media that are operated and/or controlled by third parties (“Third Party Channels”); and 3) any such other services as may be announced by SourceVietnam from time to time. SourceVietnam shall be entitled to, at its sole discretion, determine whether the Promotion Services or any part thereof will be available to you.

3. Users Generally

• 3.1. As a condition of your access to and use of the Sites or Services, you agree that you will comply with all applicable laws and regulations when accessing or using the Sites or Services.
• 3.2. You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc available on or through the Sites (the “Site Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with SourceVietnam, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Sites to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from SourceVietnam is prohibited. Use of any content or materials on the Sites for any purpose not expressly permitted in the Terms is prohibited.
• 3.3. To know how we and our affiliates use and protect your personal information when using the relevant Site, please review our privacy policy at the following link: SourceVietnam Privacy Policy.
• 3.4. SourceVietnam may allow Users to access content, products or services offered by third parties through hyperlinks (in the form of word links, banners, channels or otherwise), API or otherwise to such third parties' websites. You are cautioned to read such websites' terms and conditions and/or privacy policies before using the Sites. You acknowledge that SourceVietnam has no control over such third parties' websites, does not monitor such websites, and shall not be responsible or liable to anyone for such websites, or any content, products or services made available on or through such websites.
• 3.5. You agree not to undertake any action to undermine the integrity of the computer systems or networks of SourceVietnam and/or any other User nor to gain unauthorized access to such computer systems or networks.
• 3.6. You agree not to undertake any action which may undermine the integrity of SourceVietnam’s feedback system, such as leaving positive feedback for yourself using secondary Member IDs or through third parties or by leaving unsubstantiated negative feedback for another User.
• 3.7. By posting or displaying any logos, trademarks, service marks, brands, description/information in the product listings, and any other information, content or material on the Sites (any of such information, content or material, collectively referred to as“User Content”) or providing any User Content to SourceVietnam and/or its affiliates and their respective representative(s), and to the extent permitted under applicable laws, you grant an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to SourceVietnam and/or its affiliates and their respective representative(s) to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, edit, translate, create derivative works using the User Content, remove any part of it (including, without limitation, the watermark or mark the User Content bears), and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner, on the Sites, SourceVietnam Channels and/or Third Party Channels and for any purpose which may be beneficial, whether directly or indirectly, to SourceVietnam, the operation of the Sites, the provision of any Services and Promotion Services and/or the business of the User. You confirm and warrant to SourceVietnam that you have all the rights, power and authority necessary to grant the above license and the User Content and use of such User Content (including derivative works) by SourceVietnam and/or its affiliates under such license is free from any infringement or violation of any Third Party Rights (as defined in clause 5.4 of the Terms). To the maximum extent permitted by law, you waive your right to enforce your Intellectual Property Rights in the User Content against SourceVietnam and/or its affiliates, assignees or sub-licensees in connection with the use of such User Content in connection with the Services. Information that is protected under data protection laws will only be used and kept in compliance with those laws.

4. Member Accounts

• 4.1. User must be registered on the Sites to access or use some Services (a registered User is also referred to as a “Member” below). Except with SourceVietnam’s approval, one User may only register one member account on the Sites. SourceVietnam may cancel or terminate a User’s member account if SourceVietnam has reasons to suspect that the User has concurrently registered or is in control of two or more member accounts. Further, SourceVietnam may reject User’s application for registration for any reason.
• 4.2. Upon registration on the Sites, SourceVietnam shall assign an account and issue a member ID and password (the latter shall be chosen by a registered User during registration) to each registered User. An account may have a web-based email account with limited storage space for the Member to send or receive emails.
• 4.3. A set of Member ID and password is unique to a single account. Each Member shall be solely responsible for maintaining the confidentiality and security of your Member ID and password and for all use of and activities that occur under your account (whether such use or activities are authorized or not). No Member may share, assign, or permit the use of your Member account, ID or password by another person, even to other individuals within the Member’s own business entity (where applicable). Member agrees to notify SourceVietnam immediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your account.
• 4.4. Member agrees that all use of the Sites and Services, and all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any services, sending emails using the email account or sending SMS) will be deemed to have been authorized by the Member.
• 4.5. Member acknowledges that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively,

5. Member’s Responsibilities

• 5.1. Each Member represents, warrants and agrees that (a) you have full power and authority to accept the Terms, to grant the license and authorization and to perform the obligations hereunder; (b) your access and use the Sites and Services will be for business purposes only; and (c) for Members who are business entities, the address you provide when registering is the principal place of business of your business entity. For purposes of this provision, a branch or liaison office will not be considered a separate entity and your principal place of business will be deemed to be that of your head office.
• 5.2. Member will be required to provide information or material about your entity, business or products/services as part of the registration process on the Sites for your access to and use of any Service or the member account. Each Member represents, warrants and agrees that (a) such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Sites or Service is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.
• 5.3. Upon becoming a Member, you consent to the inclusion of the contact information about you in our database and authorize SourceVietnam and our affiliates to share the contact information with other Users or otherwise use your personal information in accordance with the Privacy Policy.
• 5.4. Each Member represents, warrants and agrees that (a) you shall be solely responsible for obtaining all necessary third party licenses and permissions regarding any User Content that you submit, post or display; (b) any User Content that you submit, post or display does not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets or any other personal or proprietary rights of any third party (“Third Party Rights” ); and (c) you have the right and authority to sell, trade, distribute or export or offer to sell, trade, distribute or export the products or services described in the User Content and such sale, trade, distribution or export or offer does not violate any Third Party Right；and (d) neither the Member nor any of its related persons, have been banned or removed from any major e-commerce platforms, or otherwise implicated in selling counterfeit or pirated products online.
• 5.5. Each Member further represents, warrants and agrees that the User Content that you submit, post or display shall: a) be true, accurate, complete and lawful; b) not be false, misleading or deceptive; c) not contain information that is defamatory, libelous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors; d) not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; e) not violate the Product Listing Policy, other Terms or any applicable Additional Agreements; f) not violate any applicable laws and regulations (including without limitation those governing export control, consumer protection, unfair competition, price gouging or false advertising) or promote any activities which may violate any applicable laws and regulations; g) not contain any link directly or indirectly to any other web Sites which includes any content that may violate the Terms.
• 5.6. Each Member further represents, warrants and agrees that you shall/are:
  a) Carry on your activities on the Sites in compliance with any applicable laws and regulations;
  b) Conduct your business transactions with other users of the Sites in good faith;
  c) Carry on your activities in accordance with the Terms and any applicable Additional Agreements;
  d) Not use the Services or Sites to defraud any person or entity (including without limitation sale of stolen items, use of stolen credit/debit cards);
  e) Not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;
  f) Not engage in spamming or phishing;
  g) Not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities;
  h) Not involve attempts to copy, reproduce, exploit or expropriate SourceVietnam’s various proprietary directories, databases and listings;
  i) Not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
  j) Not involve any scheme to undermine the integrity of the data, systems or networks used by SourceVietnam and/or any user of the Sites or gain unauthorized access to such data, systems or networks;
  k) Not, and your director(s), officer(s), controlling party/ies, affiliates and legal jurisdiction in which any of the foregoing persons or entities is organized or has operations are not, persons or entities that are subject to any economic or fraud sanctions of any governmental, international or regulatory entities; and
  l) Not engage in any activities that would otherwise create any liability for SourceVietnam or our affiliates.
  
• 5.7. Member may not use the Sites, Services, or member account to engage in activities that are identical or similar to SourceVietnam’s e-commerce marketplace business.
• 5.8. If Member provides a business referee, Member represents, warrants and agrees that you have obtained all necessary consents, approvals and waivers from such referee to (a) act as your business referee; (b) post and publish their contact details and information, reference letters and comments on their behalf; and (c) that third parties may contact such business referees to support claims or statements made about you. You further warrant and agree that all reference letters and comments are true and accurate and third parties may contact the business referees without the need to obtain your consent.
• 5.9. Member agrees to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for SourceVietnam’s provision of the Services, evaluating whether Member has breached the Terms and/or handling any complaint against the Member. If Member’s failure to do so results in delay in, or suspension or termination of, the provision of any Service, SourceVietnam shall not be obliged to extend the relevant service period nor be liable for any loss or damages arising out of or in connection with such delay, suspension or termination.
• 5.10. Member acknowledges and agrees that SourceVietnam reserves the right to, but shall not be required to actively monitor or exercise any editorial control whatsoever over the content of any message or material or information (including User Content) created, obtained or accessible through the Services or Sites. SourceVietnam does not endorse, verify or otherwise certify the contents of any comments or other material or information (including User Content) created, submitted, posted, displayed or otherwise made by any Member. Each Member is solely responsible for the contents of their communications and may be held legally liable or accountable for the content of their comments or other material or information
• 5.11. Member acknowledges and agrees that the Sites and Services may only be used by businesses and their representatives for business use and not for individual consumers or for personal use.
• 5.12. Member acknowledges and agrees that each Member is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the Site and Services are in compliance with the same.
• 5.13. Each Member represents, warrants and agrees that
• (a) You and your affiliates shall comply with applicable laws and regulations in conducting your respective business (including without limitation applicable laws and regulations with respect to product safety, intellectual property rights, data privacy, consumer protection, product or regulatory certification, import and export control, unfair competition, price gouging, false advertising, labor, environment, health and safety, anti-bribery and anti-money laundering);
• (b) You and your affiliates are not the subject of any trade restrictions, sanctions or other legal restrictions enacted or proposed to be enacted by any country, international organization or jurisdiction ("Relevant Subjects");
• (c) You and your affiliates are not offering products or services that would likely trigger any international trade restrictions, sanctions or other legal restrictions by any Relevant Subjects;
• (d) Neither you, or any of your parent companies or affiliates, directly or indirectly, deals with, or provides any funds, goods or services to Relevant Subjects;
• (e) You will at all times comply with all applicable export control and sanctions laws and regulations with regard to products, services, software and technologies in using the Services, including sanctions resolutions, laws and regulations enacted and enforced by the UN Security Council, the Socialist Republic of Vietnam, the United States of America, and any other country;
• (f) If you and your affiliates are a Seller of products which require a warning under California Health & Safety Code Section 25249.6 (a \"Proposition 65 Warning\”)
• (i) You will promptly display a Proposition 65 Warning on the product detail page as required under the relevant law;
  (ii) Authorize SourceVietnam to display a Proposition 65 Warning on your behalf;
  (iii) Will only revise or remove a Proposition 65 Warning for a product when the prior warning needs to be modified or is no longer legally required, as the case may be;
• (g) You and your affiliates are responsible for your product's compliance with the laws and regulations of the local country/region, the country/region of destination, and other applicable international conventions, including but not limited to labor laws and standards, such as the Forced Labor Convention, 1930 and the Abolition of Forced Labor Convention, 1957. If a product is not permitted to be possessed, sold, purchased, exported, imported or manufactured in one or more countries/regions, Sites reserve the right to remove the listing of such product from, OR STOP THE SALE OF ANY SUCH PRODUCT IN, those country/regions.
• If, at any time, you fail to meet any of the above requirements, you should stop using the Services immediately. If SourceVietnam reasonably believes that any of your conduct violates or threatens to violate any applicable laws and regulations, SourceVietnam may, at its sole discretion, at any time take action as it may deem appropriate in light of the circumstances, including, but not limited to, terminating the provision of Services to you, closing relevant purchase orders, and terminating your accounts, while reserving all rights it may have regarding any non-compliant actions or conduct of its members.

6. Breaches by Members

• 6.1. SourceVietnam reserves the right in our sole discretion to remove, modify or reject any User Content (in whole or in part) that you submit to, post or display on the Sites which we reasonably believe
  (i) Violates any applicable laws and regulations
  (ii) Violates the Terms hereunder
  (iii) Could subject SourceVietnam or our affiliates to liability
  (iv) Infringes any Third Party Rights
  (v) Could harm the interests of our Members, third party or SourceVietnam or our affiliates, or
  (vi) Is otherwise found inappropriate in SourceVietnam’s sole discretion.
• 6.2. If any Member breaches any Terms, or if SourceVietnam has reasonable grounds to believe that a Member is in breach of any Terms, SourceVietnam shall have the right to take such disciplinary actions as it deems appropriate, including without limitation:
  (i) Suspending or terminating the Member’s account and any and all accounts determined to be related to such account by SourceVietnam in its sole discretion without liability for any losses or damages arising out of or in connection with such suspension or termination;
  (ii) Restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any Service;
  (iii) Removing any product listings or other User Content that the Member has submitted, posted or displayed, or imposing restrictions on the number of product listings or User Content that the Member may post or display;
  (iv) Imposing other restrictions on the Member’s use of any features or functions of any Service as SourceVietnam may consider appropriate in its sole discretion; and
  (v) Any other corrective actions, discipline or penalties as SourceVietnam may deem necessary or appropriate in our sole discretion.
• 6.3. Without limiting the generality of the provisions of the Terms, a Member would be considered as being in breach of the Terms in any of the following circumstances: a) upon complaint or claim from any third party, SourceVietnam has reasonable grounds to believe that such Member has willfully or materially failed to perform your contract with such third party including without limitation where a Member who supplies products or services using the Sites and Services has failed to deliver any items ordered by such third party after receipt of the purchase price, or where the items such Member has delivered materially fail to meet the terms and descriptions outlined in your contract with such third party, b) SourceVietnam has reasonable grounds to suspect that such Member has used a stolen credit card or other false or misleading information in any transaction with a counter party, c) SourceVietnam has reasonable grounds to suspect that any information provided by the Member is not current or complete or is untrue, inaccurate, or misleading, or d) SourceVietnam believes that the Member’s actions may cause financial loss or legal liability to SourceVietnam or our affiliates or any other Users.
• 6.4. SourceVietnam reserves the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, to the extent permitted by applicable laws and policies, SourceVietnam may disclose the Member's identity, contact information and/or information regarding the Member's account(s), transactions or activities carried out on or via the Site, if requested by a government, regulatory or law enforcement body or an injured third party, or as a result of a subpoena or other legal action. SourceVietnam shall not be liable for damages or results arising from such disclosure, and Member agrees not to bring any action or claim against SourceVietnam for such disclosure.
• 6.5. Each Member agrees to indemnify SourceVietnam, our affiliates, directors, employees, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your submission, posting or display of any User Content, from your access to or use of the Sites or Services, or from your breach of the Terms or any Additional Agreements.
• 6.6. Each Member further agrees that SourceVietnam is not responsible, and shall have no liability to you or anyone else for any User Content or other material transmitted through the Sites or Services, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such User Content or other material rests entirely with the Member. SourceVietnam reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Member, in which event the Member shall cooperate with SourceVietnam in asserting any available defenses.

7. Transactions Between Buyers and Sellers

• 7.1. Through the Sites, SourceVietnam provides electronic web-based platforms for exchanging information between buyers and sellers of products and services. SourceVietnam additionally provides electronic web-based transaction platforms for Members to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Sites subject to the terms of the Transaction Services Agreement. However, for any Services, SourceVietnam does not represent either the seller or the buyer in specific transactions. SourceVietnam does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.
• 7.2. Users are hereby made aware that there may be risks of dealing with people acting under false pretenses. SourceVietnam uses several techniques to verify the accuracy of certain information our paying Users provide us when they register for a paying membership service on the Sites. However, because user verification on the Internet is difficult, SourceVietnam cannot and does not confirm each User's purported identity (including, without limitation, paying Members). We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.
• 7.3. Without limiting the generality of the provisions of the Terms, a Member would be considered as being in breach of the Terms in any of the following circumstances: a) upon complaint or claim from any third party, SourceVietnam has reasonable grounds to believe that such Member has willfully or materially failed to perform your contract with such third party including without limitation where a Member who supplies products or services using the Sites and Services has failed to deliver any items ordered by such third party after receipt of the purchase price, or where the items such Member has delivered materially fail to meet the terms and descriptions outlined in your contract with such third party, b) SourceVietnam has reasonable grounds to suspect that such Member has used a stolen credit card or other false or misleading information in any transaction with a counter party, c) SourceVietnam has reasonable grounds to suspect that any information provided by the Member is not current or complete or is untrue, inaccurate, or misleading, or d) SourceVietnam believes that the Member’s actions may cause financial loss or legal liability to SourceVietnam or our affiliates or any other Users.
• 7.4. Buyers and sellers accessing or using the Sites or Services shall assume the risks of conducting any purchase and sale transactions in connection with or through the Sites or Services. Buyers and sellers accessing or using the Site or Services shall also fully assume all risks of liability or harm of any kind arising out of or in connection with any subsequent activity relating to the products or services that are the subject of the transactions on the Sites. Examples of such risks shall include but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory product quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract, transportation accidents, the risk that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites may violate or may be asserted to violate Third Party Rights, and the risk that Users may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defense or indemnification in relation to the assertion of rights, demands or claims by claimants of Third Party Rights. Examples of such risks also include the risk of claims from consumers, other purchasers, end-users of products or other third parties that they have suffered injuries or harm from their use of the products obtained through the Sites or Services. All of the foregoing risks are referred to as"Transaction Risks" . SourceVietnam is not liable or responsible for any damages, claims, liabilities, costs, harm, inconveniences, business disruptions or expenditures of any kind that may arise as a result of or in connection with any Transaction Risks.
• 7.5. Buyers and sellers on the Sites are solely responsible for setting out and performing the terms and conditions of the transactions conducted on, through or as a result of the use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed under the Transaction Services Agreement.
• 7.6. User agrees to provide all information and materials as may be reasonably required by SourceVietnam in connection with your transactions conducted on, through or as a result of use of the Sites or Services. SourceVietnam has the right to suspend or terminate any User’s account if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.
• 7.7. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify SourceVietnam (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such dispute or the transaction.

8. Limitation of Liability

• 8.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY SourceVietnam ON OR THROUGH THE SITES ARE PROVIDED \"AS IS\", \"AS AVAILABLE\" AND \“WITH ALL FAULTS\”, AND SourceVietnam HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.
• 8.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SourceVietnam MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES; SourceVietnam DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITES DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND SourceVietnam MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITES.
• 8.3. Any material downloaded or otherwise obtained through the Sites or Services is done at each User's sole discretion and risk and each User is solely responsible for any damage to its own or to SourceVietnam’s computer system(s) or any loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from SourceVietnam or through or from the Sites shall create any warranty not expressly stated herein.
• 8.4. The Sites may make available to User services or products provided by independent third parties. No warranty or representation is made with regard to such services or products. In no event shall SourceVietnam or our affiliates be held liable for any such services or products.
• 8.5. Each User hereby agrees to indemnify and hold SourceVietnam, our affiliates, directors, officers and employees harmless, from any and all losses, claims, and liabilities (including legal costs on a full indemnity basis) which may arise from such User's access to or use of the Sites or Services (including but not limited to the submission, posting or display of such User's information and User Content on the Sites, SourceVietnam Channels or Third Party Channels under Promotion Services) or from your breach of any of the representations, warranties hereunder and the terms and conditions of the Terms. Each User hereby further agrees to indemnify and hold SourceVietnam, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, and liabilities (including legal costs on a full indemnity basis) which may arise from User's breach of any representations and warranties made by User to SourceVietnam, including but not limited to those set forth in clause 5 hereunder.
• 8.6. Each User hereby further agrees to indemnify and save SourceVietnam, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, and liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to the User Content, information and/or products offered or displayed on the Sites. Each User hereby further agrees that SourceVietnam is not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. SourceVietnam reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with SourceVietnam in asserting any available defenses.
• 8.7. SourceVietnam shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following: a) the use or the inability to use the Sites or Services; b) any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Sites or Services; c) violation of Third Party Rights or claims or demands that User's manufacture, importation, exportation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites or through the Services may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants; d) unauthorized access by third parties to data or private information of any User; e) statements or conduct of any User of the Sites or Services; or; f) any matters relating to the Sites or Services, however arising, including negligence.
• 8.8. Notwithstanding any of the foregoing provisions, the aggregate liability of SourceVietnam, our employees, agents, affiliates, representatives or anyone acting on our behalf with respect to each User for all claims arising from the access to or use of the Sites or Services during any calendar year shall be limited to the greater of (a) the amount of fees the User has paid to SourceVietnam in exchange for the access to or use of the Site or Services during the calendar year and (b) the maximum amount permitted under the applicable law. The preceding sentence shall not preclude the requirement by the User to prove actual damages. All claims arising from the use of the Sites or Services must be filed within one (1) year from the date the cause of action arose or such longer period as prescribed under the applicable law governing the Terms.
• 8.9. The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not SourceVietnam has been advised of or should have been aware of the possibility of any such losses arising.

9. Force Majeure

• SourceVietnam shall not be liable for or required to pay compensation of any nature whatsoever for any loss arising from the unavailability, inconvenience or failures of the services or systems due to the following reasons: (i) system shut-down for maintenance; (ii) inability to transmit data due to failures in communications terminals or telecommunications equipment; (iii) systems failure and inability to perform its functions due to force majeure events including but not limited to typhoons, earthquakes, tsunamis, floods, power failure, fires, storms, war, political unrest, labor strikes, shortage of labor or materials, riots, insurrections, civil disturbances, terrorist attack, explosions, acts of God, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties; or (iv) suspension or delay of services or systems failure due to reasons beyond the reasonable control of SourceVietnam such as hacker or cyber attacks, technical adjustments or failure of the telecommunications department, website upgrades, third party problems or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.

10. Intellectual Property Rights

• 10.1. SourceVietnam is the sole owner or lawful licensee of all the rights and interests in the Sites and the Site Content. The Sites and Site Content embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Sites and Site Content shall remain with SourceVietnam, our affiliates or licensors, as the case may be. All rights not otherwise claimed under the Terms or by SourceVietnam are hereby reserved.
• 10.2. " SourceVietnam.com", " SourceVietnam" and related icons and logos are registered trademarks or trademarks or service marks of Mediastep Software Vietnam and related icons and logos are registered trademarks or trademarks or service marks of Mediastep Software Canada Co., Ltd and its affiliates, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
• 10.3. SourceVietnam may have independent third parties involved in the provision of SourceVietnam’s Sites or Services (e.g., the authentication and verification service providers). You may not use any trademark, service mark or logo of such independent third parties without prior written approval from such parties.
• 10.4. To the largest extent permissible under applicable law, all rights, title and interest to all derivative work created by SourceVietnam and/or its affiliates using User Content pursuant to the Terms shall belong to SourceVietnam, which may be freely assignable, licensable or grantable by SourceVietnam to any third party or its affiliates.

11. Notices

• 11.1. All legal notices or demands to or upon SourceVietnam shall be made in writing and sent to SourceVietnam personally, by courier or certified mail to the following entity and address: Mediastep Software Vietnam Co., Ltd, 11th floor, Vietjet Plaza building, No. 60A Truong Son, ward 2, Tan Binh District, Vietnam. The notices shall be effective when they are received by SourceVietnam in the above-mentioned manner.
• 11.2. All legal notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to SourceVietnam, or by posting such notice or demand on an area of the Sites that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User if and when:
  a) SourceVietnam is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or b) immediately upon SourceVietnam posting such notice on an area of the Sites that is publicly accessible without charge.
• 11.3. You agree that all agreements, notices, demands, disclosures and other communications that SourceVietnam sends to you electronically will satisfy any legal requirement that such communication should be in writing.

12. General Provisions

• 12.1. Subject to any Additional Agreements (if any), the Terms constitute the entire agreement between you and SourceVietnam with respect to and govern your use of the Sites and Services, superseding any prior written or oral agreements in relation to the same subject matter herein.
• 12.2. SourceVietnam and you are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.
• 12.3. If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.
• 12.4. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such clause.
• 12.5. SourceVietnam’s failure to enforce any right or failure to act with respect to any breach by you under the Terms will not constitute a waiver of that right nor a waiver of SourceVietnam’s right to act with respect to subsequent or similar breaches.
• 12.6. SourceVietnam shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms) to any person or entity (including any affiliates of SourceVietnam). You may not assign, in whole or part, the Terms to any person or entity.
• 12.7. THIS AGREEMENT SHALL BE GOVERNED BY THE LAWS OF THE SOCIALIST REPUBLIC OF VIETNAM
• 12.8. If you have any comments on the Services we provide to you, you may contact our customer service support line: service@sourcevietnam.com